Author Archives: Darla Liebl

Ultimate Checklist for Managing Your Bank’s IT Hardware

Person cleaning keyboard with a brush

When it comes to the world’s most stringent security environments, banks consistently rank at the top. IT hardware management is a crucial aspect of secure banking operations. For banking professionals and IT managers, there’s an unrelenting pressure to maintain 24/7 access, top-tier performance, and ironclad security. But with so many moving parts, it can be […]

How to Use the FFIEC Cybersecurity Assessment Tool to Fortify Your Bank

banker using cybersecurity assessment tool

In a world teeming with digital threats, the banking sector isn’t just a target; it’s the bullseye. Every advanced cyber maneuver calls for an equally precise and proactive defense. After all, the stakes are high—your customers’ financial security and trust are on the line. That’s why the Federal Financial Institutions Examination Council (FFIEC) developed its […]

RESULTS Technology Recognized on Cloudtango’s MSP Select 2024

cloudtango MSP select logo

Every year, Cloudtango honors the most successful managed service providers (MSPs) in the United States. In this tenth edition, MSP Select continues to highlight technical excellence, innovation, and customer satisfaction provided by the industry across the United States, in what has become a reliable reference due to its independent, unbiased approach, as well as in-depth analysis. For 2024, technical […]

Microsoft is Annoying

Man with heads in his hands acting stressed

Microsoft has recently made a couple of announcements … and we are not amused. First, they started enforcing a multi-factor authentication (MFA) requirement to access Microsoft 365, with just a few days warning to consumers. We wholeheartedly support the use of MFA but are disappointed in how Microsoft rolled out this change. Secondly, as announced […]

Why Your IT Provider Needs to Complete a SOC 2 Audit Regularly 

team preparing for a soc 2 audit

Service Organization Control 2 (SOC 2) is more than a set of guidelines—it’s a framework for trust. And a SOC 2 audit is not just a regulatory hoop to jump through for your IT provider; it’s a testament to a company’s commitment to safeguarding your sensitive information against breaches that have become all too common. […]

When Is the Right Time to Replace Your Bank’s Aging Computers?

bank employee on aging computer

It’s a busy Monday morning at your bank. Customers are lining up, transactions are coming in, and suddenly, the computer system crashes. The culprit? Outdated technology that could no longer handle the demands of modern banking operations. Technology is evolving at a breakneck speed. As banking professionals, we’ve all felt the powerful tidal wave of […]

5 Reasons Why Your IT Provider Needs to Specialize in Banks

community bank giving customer money

Services always come down to this fundamental question: generalist or specialist? Could you get the IT help that you need for your bank with any provider out there? A bank is a highly regulated and complex organization, with unique legal, financial, and customer demands. Its IT systems are no exception. In fact, bank IT systems […]

How to Build a Strong Cybersecurity Culture in Your Bank

employee doing cybersecurity training to create a security culture

Do you know how many of your employees would report it if they accidentally clicked a phishing link? Studies have found that 43% of employees don’t report incidents because they’re scared of the consequences, 36% assumed they didn’t need to report, and 32% of respondents simply forgot. How confident are you that your bank’s employees […]

How to Protect Your Bank: Key Takeaways from 2023 Cybersecurity Incidents

meeting to train bank employees about cybersecurity risks

The banking industry, revered for safeguarding critical financial data, has faced a barrage of cyber threats recently. These incidents, while alarming, help decision-makers like you identify emerging threats and stop them in their tracks. Let’s delve into the key takeaways from these events and explore actionable insights that banks can adopt to bolster their defenses. […]

Business Email Compromise Solutions: How to Safeguard Your Workforce

bank employee protecting against business email compromise

Tens of billions of emails are sent every single day. Not all of them have that document you’ve been waiting weeks to receive. In fact, an estimated 3.4 billion emails are sent by cybercriminals every day. But how often are they being opened? Phishing attacks have an open rate between 17% and 53%, depending on […]