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At its core, co-managed IT support is the best of both worlds. It’s a collaborative effort where external IT providers work alongside in-house IT departments. Unlike fully outsourced IT solutions, which replace internal teams, co-managed IT complements and strengthens the capacity of your existing staff.
How Co-Managed IT Differs from Other Models
1. Compared to Fully Outsourced IT:
Full outsourcing relinquishes control of IT operations to a third-party provider. While this might suit some industries, banks often require specialized expertise and ongoing collaboration, which is harder to achieve with 100% outsourced models.
2. Compared to Fully In-House IT Teams:
Relying solely on in-house teams can stretch resources thin. For banks dealing with quickly changing security threats, co-managed IT bridges gaps in expertise, tools, and manpower.
By choosing co-managed IT, banks benefit from a tailored approach—a partnership where external experts help solve complex challenges while internal teams retain control over day-to-day IT operations.
The Strategic Advantages of Co-Managed IT Support for Banks
With growing competition in the financial sector, banks can’t afford IT inefficiencies or vulnerabilities. Here’s why banks are increasingly adopting co-managed IT:
Enhanced Resource Allocation
By outsourcing specialized tasks, such as cloud management or advanced cybersecurity, banks free up their internal IT teams to focus on day-to-day operations and strategic initiatives. This ensures efficient use of internal resources and prevents team burnout.
Cost-Effective Access to Advanced Technologies
Investing in enterprise-grade technology can be prohibitively expensive. With co-managed IT, banks gain access to the latest tools and technologies—such as intrusion detection systems, automated monitoring, and AI-based analytics—without the heavy financial burden of upfront investments.
Flexible Expertise on Demand
Instead of hiring full-time specialists for niche tasks, banks can rely on their co-managed IT partners to provide expertise as needed. For example, during a breach or for compliance audits, providers like RESULTS Technology bring specialized skills to the table quickly and efficiently.
Scalability for Growing Needs
Banks experiencing growth or mergers often face a rapid increase in IT demands. Co-managed IT allows for seamless scalability—adjusting the level of support and resources as needs evolve without the delays or costs of internal recruitment.
How Co-Managed IT Support Aligns with Banking Services
Instead of juggling IT concerns or troubleshooting system hiccups, your tools run seamlessly, and your focus is exactly where it should be: serving customers and growing your bank. Here’s how co-managed IT support changes key aspects of banking services:
1. Enhanced Security
Cybersecurity is a top priority for financial institutions, with 64% of financial institutions reporting a ransomware attack in 2024 alone. Co-managed IT teams specialize in combating cyber threats with tools like advanced firewall management, real-time monitoring, and penetration testing.
2. Regulatory Compliance
Banks operate under strict regulations (e.g., FFIEC requirements). Co-managed IT partners with compliance experience to help banks stay aligned with regulations by conducting audits, managing documentation, and implementing compliance-compliant systems.
3. Improved Monitoring and Support
Around-the-clock monitoring ensures that banks’ critical systems remain operational with minimal downtime. Co-managed IT providers offer 24/7 support, immediate troubleshooting, and proactive maintenance to avoid disruptions.
4. Disaster Recovery and Continuity
Having a co-managed IT partner ensures that banks are prepared for any data loss, natural disasters, or cyberattacks. These providers implement and regularly test disaster recovery plans, ensuring minimal downtime and protecting sensitive customer data.
5. Integrating IT with Other Bank Services
Co-managed IT doesn’t just enhance IT systems in isolation—it also works seamlessly with other services like digital banking, customer experience platforms, and even AI-based financial analysis tools. This enables banks to provide a smoother, more integrated customer experience.
When co-managed IT support becomes part of your strategy, you’re no longer putting out IT fires. Instead, you’re leading a bank that feels secure, connected, and ready to meet any challenge modern technology might bring.
RESULTS Technology Can Be an Extension of Your Team
With years of banking IT experience, supporting community banks is part of our DNA. Our mission is to help banks like yours stay safe, compliant, and competitive. We’d love to partner with your in-house team to give you the support you need.
Schedule a free risk assessment to learn how we can help your bank remain competitive while minimizing costs through co-managed IT support.
